National Consumer Helpline (NCH) is a government organization that provides a platform for consumers to register their grievances related to products and services. It also educates consumers about their rights and responsibilities. Recently, NCH has announced recruitment for various positions. This article will provide you with all the details about NCH recruitment, including the eligibility criteria, selection process, and job responsibilities.
Contents
- 1 National Consumer Helpline (NCH) Recruitment
- 2 Latest National Consumer Helpline (NCH) Vacancies
- 3 About National Consumer Helpline
- 4 Vacancies Available
- 5 Eligibility Criteria
- 6 Selection Process
- 7 Job Responsibilities
- 8 Pay Scale
- 9 How to Apply
- 10 About National Consumer Helpline (NCH)
- 11 Frequently Asked Questions (FAQs)
National Consumer Helpline (NCH) Recruitment
The National Consumer Helpline (NCH) recruitment provides an opportunity for individuals to work for a noble cause and contribute towards society. Interested candidates can apply for various positions based on their eligibility criteria. The selection process includes a written test, skill test, and interview. The pay scale for each position is different. Candidates are advised to regularly check the official website for updates regarding the recruitment process.
Latest National Consumer Helpline (NCH) Vacancies
No Jobs available.About National Consumer Helpline
The National Consumer Helpline (NCH) is a government organization that was established in 2005 under the Ministry of Consumer Affairs. It provides a platform for consumers to register their grievances related to products and services. NCH also educates consumers about their rights and responsibilities. It operates through a toll-free number and an online portal.
Vacancies Available
NCH has announced recruitment for various positions, including:
- Senior Research Officer
- Junior Research Officer
- Counsellor
- Assistant
- Data Entry Operator
The number of vacancies for each position varies. Interested candidates can check the official notification for more details.
Eligibility Criteria
The eligibility criteria for each position are different. However, the basic eligibility criteria are:
- The candidate must be a citizen of India.
- The candidate must have completed their graduation from a recognized university.
- The candidate must have a good command of the English language.
- The candidate must have knowledge of computers and the internet.
Selection Process
The selection process for NCH recruitment includes a written test, skill test, and interview. The written test will consist of objective-type questions related to general knowledge, aptitude, and computer knowledge. The skill test will test the candidate’s typing speed and computer knowledge. The interview will assess the candidate’s communication skills and knowledge related to consumer protection laws.
Job Responsibilities
The job responsibilities for each position are different. However, the common job responsibilities are:
- To handle consumer complaints related to products and services.
- To educate consumers about their rights and responsibilities.
- To maintain records of consumer complaints and resolutions.
- To conduct research on consumer-related issues.
- To assist in the development of policies related to consumer protection.
Pay Scale
The pay scale for each position is different. However, the basic pay scale for each position is:
- Senior Research Officer: Rs. 44,900 – Rs. 1,42,400
- Junior Research Officer: Rs. 35,400 – Rs. 1,12,400
- Counsellor: Rs. 25,500 – Rs. 81,100
- Assistant: Rs. 19,900 – Rs. 63,200
- Data Entry Operator: Rs. 18,000 – Rs. 56,900
How to Apply
Interested candidates can apply for NCH recruitment by visiting the official website. They need to fill in the application form and upload the required documents. Candidates also need to pay the application fee, which is different for each position. The application fee can be paid online or offline. Candidates are advised to check the official notification for the exact application fee for their desired position.
About National Consumer Helpline (NCH)
The National Consumer Helpline (NCH) is a government organization that serves as a platform for consumers to register their grievances related to products and services. It was launched in 2005 as a joint initiative by the Department of Consumer Affairs, Government of India and the Indian Institute of Public Administration (IIPA).
The NCH operates a toll-free number (1800-11-4000) and a website (www.consumerhelpline.gov.in) that allows consumers to file complaints related to various issues such as defective products, poor quality of services, overcharging, etc. The helpline provides assistance in 14 languages, including English, Hindi, and regional languages.
The NCH not only registers consumer complaints but also works towards resolving them. It takes up complaints with the concerned companies, organizations, and regulatory authorities to seek redressal for the affected consumers. The NCH also provides guidance and counseling to consumers on various consumer-related issues such as product safety, consumer rights, and redressal mechanisms.
Apart from providing assistance to consumers, the NCH also collects and analyzes consumer-related data to identify emerging trends and issues. This helps in formulating policies and regulations to protect consumer interests.
The NCH has been successful in resolving a large number of consumer complaints and has received recognition from various organizations. It has been awarded the “National Award for Excellence in Consumer Protection” by the Ministry of Consumer Affairs, Food, and Public Distribution in 2015 and 2018.
Frequently Asked Questions (FAQs)
The National Consumer Helpline (NCH) is a government organization that provides a platform for consumers to register their grievances related to products and services.
The selection process for NCH recruitment includes a written test, skill test, and interview.
Interested candidates can apply for NCH recruitment by visiting the official website and filling in the application form.